At TAKAHASHI LLC, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and exchange process.
Returns and Exchanges
- Time Frame: You have 7 days from the date of receiving your order to request a return or exchange.
- Cost: Returns and exchanges are free of charge within the 7-day period.
Return and Exchange Process
- Contact Us: Reach out to our customer service team at [your contact information] within 7 days of receiving your item to initiate the return or exchange process.
- Return Authorization: We will provide you with a return authorization and instructions on how to send the item back to us.
- Condition of Items: Items must be returned in their original condition, unworn, unwashed, and with all original packaging and tags intact.
- Refund Process: Once we receive and inspect the returned item, we will process your refund to the original payment method. Refunds typically take 5-10 business days to appear in your account.
Non-Returnable Items
Certain items may be non-returnable due to hygiene or other reasons. Please refer to the product description for specific return eligibility.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Contact Us
For any questions or concerns regarding returns and exchanges, feel free to reach out to our customer service team at [email protected].
Thank you for shopping with TAKAHASHI LLC. We value your satisfaction and are here to assist with any issues you may have.